Pissed Consumer - WAMU harrassed me 9 wks on home equity loan only to ask for more docs I have a great credit score.

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WAMU harrassed me 9 wks on home equity loan only to ask for more docs I have a great credit score.

May 23, 2008

WAMU complaint

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Very unprofessional, no knowledge, rude, no return phone calls, managers and higher don't know what they are doing. Can't ask for more than one piece of paper at a time, kept me coming back repeatedly - no customer service- I provided W-2's, tax returns, statements on accounts, have suffficient income, great credit score but they still want more. Managers do not know what branches are doing - Harrassment is a kind word for what they have done to me in the last nine weeks. I am so disgusted with their lack of service and disinterest in handling the banking business correctly - do not know where to go for professional, courteous, knowledgable help.

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